By using the private message feature you can always get in touch with other members on Trendsales - even if they don’t have any open listings.
Note that the private message feature is not intended for bidding, and that all bids which are received via private message will not be regarded as valid.
You can find a link to the private message feature on a members’ profile page and on your trade receipts. This ensures that you can always get in touch with your trading partners - even after the trade.
If you haven't received an item, or if the received item does not fit its description, it is important that you create a case in the Solution Centre so the case can be escalated to our Support Team, if a solution cannot be found.